SECOND DEGREE VS. CERTIFICATIONS
EXPERTS WEIGH IN ON WHETHER A READER SHOULD PURSUE AN ADVANCED IT DEGREE OR GO FOR CERTIFICATIONS When you’ve got …
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Learn to Control the process, not the People
Learn to Control the process, not the People ARE YOU A MICROMANAGER? As a manager, you must remain involved in …
Read MoreCustomer Relationship Management
Customer relationship management (CRM) is a concept that refers to the strategies used by an organization to improve business relationships with …
Read MoreORGANIZATIONAL LEADERSHIP CONCEPTS.
Leadership and management are two essential functions in business. Leadership represents individuals involved with balancing varying interests among managers, employees …
Read MoreSet Your Goals And Make Them happen…
Goals big and small can be the stepping-stones to a happier life and the way we set them can make …
Read MoreCustomer Relationship is not an Option
Customer Relationship Management is a comprehensive approach for creating, maintaining and expanding customer relationships. Frederick Reichhold and Earl Sasser of …
Read MoreData Management: What You Need to Know and Why
Executives, managers and information workers have all come to respect the role that data management plays in the success of …
Read MorePros & Cons of Word of Mouth Marketing.
Word-of-mouth marketing, also known as viral marketing, is the dissemination of messages about your company through customer interaction. Much of …
Read MoreBREAKAWAY FOR A TAKEAWAY: Two Truths And A Lie.
READ FROM A MENTOR, JOHN MAXWELL. PRINCIPLE I’m a nationally ranked golfer. I have five beautiful grandchildren. I play the …
Read MoreCUSTOMERS LOYALTY AND THE USE OF C.R.M SOFTWARE.
Customer relationship management (C.R.M) is a term that refers to practices, strategies and technologies that companies use to manage and …
Read MoreTHE C.R.M TECHNOLOGY MARKET AND CUSTOMERS LOYALTY.
The C.R.M technology market. The four main vendors of C.R.M systems are Salesforce.com, Microsoft, SAP and Oracle. Other providers are popular among small- …
Read MoreDefine your organization’s culture before it derails you.
Company culture is an important part of attracting, hiring and retaining top talent. If your organization isn’t taking steps to …
Read MoreMaking Your Work A Better Place To Be.
How To Do anything On A Monday Morning. Monday is the start of the week and it has always been …
Read MoreTO BE INDISPENSABLE? YES! YOU CAN.
We will teach you how to be indispensable at work if you want, but you must realize that being indispensable …
Read MoreSOFT SKILLS: THE IMPORTANCE OF SOFT SKILLS.
Soft skills: According to Wikipedia, these are combination of interpersonal people skills, social skills, communication skills, character traits, attitudes, career attributes, social intelligence and emotional …
Read More6 Ways to Make Customers Fall in Love with Your Business
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and …
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WRITING YOUR SOP MANUAL
WRITING YOUR SOP MANUAL: 4 IMPORTANT GUIDELINES When leaving your job for whatever reason — going on vacation, getting promoted …
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