Ten Soft Skills you need
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great training.
With our Ten Soft Skills You Need training your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Who should attend?
This course is for everyone
CURRICULUM
- Definition of Soft Skills
- Empathy and the Emotional Intelligence Quotient
- Professionalism
- Learned vs. Inborn Traits
- Case Study
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You’re Worth Your Weight in Adaptability
Case Study
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
 Case Study
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don’t Hold Any Grudges
Case Study
Redefining Need
Identifying Others” Interests
Reaching Out
When to Back Off
Case Study
Lessons Learned
Completion of Action Plans and Evaluations
