fbpx
Invest in yourself, Get Certified and become Internationally viable. Call or WhatsApp 0814 648 5946 Today.
 

Quality Assurance Quality Control QA/QC Training

1 STUDENTS ENROLLED

Quality Assurance Quality Control QA/QC Training

Quality of goods and services is a relative subject that is determined by the customer. This subject of quality can be difficult to achieve as customer needs and expectation continue to change over time. However As a minimum for every business, it is required that all processes involved in the provision of deliverables and the final goods or services meet expectation of stakeholders.

Clarionttech’s quality assurance, quality Control training courses can help teach you how to avoid problems when delivering solutions or services to customers. Course is designed for all industries; Construction, Oil and Gas, Mining, Logistics and Transport, Education, Aviation, Telecommunication and even the public sector.

Participants will be exposed to Contemporary quality assurance end control Standards, tools and Procedures to adhere to specifications and quality requirements, Quality control tools, Processes and range of automated and manual checks necessary to meet quality requirements of a project.

This skills are required for the day to day running of every successful Organization

Upon Course completion, Certificates will be issued with the logo of Our Accredited Partners.

COURSE CURRICULUM

    1. Meaning of quality
    2. Quality policies: Top priorities to achieving quality product/ service delivery
    3. Quality Assurance and controls
    4. Quality Objectives: Setting and monitoring a standard objectives
    5. Principles of quality management system
    6. Customer focus:
    • Customer Identification
    • Introduction
    • Internal Customers
    • External Customers
    • Customer Relationship Management; Customer Needs and Requirements including Legal, regulatory, statutory, cultural and standard requirements
    • Customer Satisfaction and Loyalty
    • Customer perception survey, analysis and reviews
    • Customer Service Principles
    • Multiple Customer Management

     

    1. Leadership:
    • Organizational Structures and Culture
    • Organizational Structures
    • Organizational Culture
    • Leadership Challenges
    • Leader Roles and Responsibilities
    • Manager Roles and Responsibilities
    • Change Management
    • Motivation and Negotiation
    • Empowerment
    • Teams and Team Processes
    • Types of Teams
    • Team Development Stages
    • Team Building Techniques
    • Team Roles and Responsibilities
    • Team Performance and Evaluation
    • Resource Allocation

     

    iii.        Engagement of people

    1. Process approach
    2. Improvement
    3. Evidence based decision

    vii.       Relationship management:

    • Interested Parties and need

     

    1. Cost of quality
    2. Benefits of quality

    h.         Grades: Rankings of quality

  • HSE Responsibilities and Competence

  • Documents master list
    • Numbering system
    • Developing standard SOP
    • Building effective checklists
    • Bridging gaps between customer and service providers through developing efficient quality plans

     

  • Application in process benchmarking
  • For efficient SWOT analysis

  • Training Plans
  • Training Needs Analysis
  • Training Materials Development
  • Evaluating Training Effectiveness

  • Risk Analysis, contingency plan and business opportunities

  • Criteria
  • Evidence
  • Findings Requirements- Project, Environmental, Specification, Qualification, Tool, Materials, Equipment, etc.

  • Supplier Selection
  • Supplier Communications
  • Supplier Performance Assessment
  • Supplier Improvement
  • Supplier Partnerships and Alliances

Course Curriculum

No curriculum found !

Course Reviews

N.A

ratings
  • 5 stars0
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0

No Reviews found for this course.

TAKE THIS COURSE
  • 59,999.00
  • 3 Days

Related Courses

NEXT EVENT IN

AdSense

ClariontTech Mobile App

Contact

Lagos Island
Phone: +2349078576732
Address: 68 Agungi Ajiran Road, Lekki Penninsula II

Lagos Mainland
Phone: +2349078576732
Address: 1 Adegbeyemi Street, off Allen Avenue, Ikeja Lagos

Port Harcourt
Phone: +2348097822508
Address: 307 Emthel Mall, 1 Chinda Street Oginigba, Opp West African Glass Industry, by Slaughter, Trans Amadi Port Harcourt.

Abuja
Phone: +2348097822508
Address: Suit 108, 1st Floor MKK Plaza, 22 I. T. Igbani Street Beside Vinee Gas Plant, Jabi District Abuja FCT.

Ibadan
Phone: +2348097822508
Suite C7 & C8 Last Floor, Choice Plaza, 90/91 Challenge Road Beside Cran Chemist, Challenge Ibadan Oyo State.

Accra
Phone: +233244949596
25 Jungle Road, East Legon, Accra, Ghana.

Newsletter

Subscribe to receive news and updates on special promos and discounts.

top
WhatsApp WhatsApp us
X