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Interpersonal Skills

STUDENTS ENROLLED

    Interpersonal Skills

    We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

     

    The Interpersonal Skills training will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

     

    Who should attend?

    This course is for everybody

     

    CURRICULUM

    • Training Objectives

    • Listening and Hearing: They Aren’t the Same Thing
    • Asking Questions
    • Communicating with Power
    • Case Study

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Case Study

  • The Four Levels of Conversation
  • Case Study

  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
  • Case Study

  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh I’ve Forgotten Your Name
  • Case Study

  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
  • Case Study

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
  • Case Study

  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
  • Case Study

  • Preparation
  • Opening
  • Bargaining
  • Closing
  • Case Study

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
  • Case Study

  • Lessons Learned
  • Completion of Action Plans and Evaluation
  • Course Curriculum

    Modules 00:00:00

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    TAKE THIS COURSE
    • 70,000.00 14,999.00
    • 180 Days

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