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Executive and Personal Assistants

STUDENTS ENROLLED

    Executive and Personal Assistants

    Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

     

    Our Executive and Personal Assistants training will show your participants what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this training will provide your participants with the necessary tools.

     

    Who should attend?

    This course is for potential and existing executive and personal assistants

     

    CURRICULUM

    • Training Objectives

    • Adapting to Their Style
    • Anticipate Their Needs
    • Getting Your Responsibilities Defined
    • When to Take the Initiative
    • Case Study

  • Social Intelligence
  • Basic Business Acumen
  • Office Management
  • Active Listening
  • Case Study

  • Calendar Management
  • Prepare for Changes and Surprises
  • Keeping Others On Track
  • Urgent/Important Matrix
  • Case Study

  • Creating An Agenda
  • Keeping Minutes
  • Keeping the Meeting On Time
  • Variations for Large and Small Meetings
  • Case Study

  • Email Protocol
  • Office Machinery
  • Computer and Software Skills
  • Communication Skills
  • Case Study

  • Phone and Voicemail Etiquette
  • Word Processing
  • Business Writing
  • Internet Research
  • Case Study

  • Filtering Data and Information
  • Learn to Say No
  • Dealing With Difficult People
  • Recognize the Tricks
  • Case Study

  • Prioritizing Your Workload
  • Goal Setting
  • Plan for Tomorrow, Today
  • Staying on Track
  • Case Study

  • Your Confidentially Duty
  • Be Diplomatic and Discreet
  • Keeping Data Secure
  • What To Do in Sticky Situations
  • Case Study

  • Project Management
  • Trade Shows
  • Interacting with Clients
  • Social Media Management
  • Case Study

  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Course Curriculum

    Module 00:00:00

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    TAKE THIS COURSE
    • 100,000.00 19,999.00
    • 180 Days

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