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Customer Support

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before the purchase is made.

With our Customer Support training, your participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.

 

Who should attend?

This course is for everybody

 

CURRICULUM

Course Reviews

5

5
1 ratings
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  1. EXCELLENT

    5

    Learning was easy and self explanatory. The quiz also helped for easy understanding especially when you get to retake quiz at the end of each course and also review answers to see the ones you got wrong for correction

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