For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
- What is Communication?
- How Do We Communicate?
- Other Factors in Communication
- Case Study
An Overview of Common BarriersLanguage BarriersCultural BarriersDifferences in Time and PlaceCase Study The Power of PitchThe Truth about ToneThe Strength of SpeedCase Study Understanding the Mehrabian StudyAll About Body LanguageInterpreting GesturesCase Study S = SituationT = TaskA = ActionR = ResultSummaryCase Study Seven Ways to Listen Better TodayUnderstanding Active ListeningSending Good Signals to OthersCase Study Open QuestionsClosed QuestionsProbing QuestionsCase Study The Purpose of AIThe Four StagesExamples and Case StudiesCase Study Level One: Discussing General TopicsLevel Two: Sharing Ideas and PerspectivesLevel Three: Sharing Personal ExperiencesOur Top Networking TipsCase Study Understanding Precipitating FactorsEstablishing Common GroundUsing “I” MessagesCase Study