Coaching & Mentoring - Clarionttech
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Coaching & Mentoring


Coaching & Mentoring

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

Reasons why organizations need coaching and mentoring activities are as follows:

To maximize knowledge transfer
To increase the skill levels
For succession planning
To maximize knowledge transfer
Coaching & Mentoring provides a learning channel that effectively transfers knowledge within the organization
Critical knowledge is maintained in the organization
Contextual learning is evident
To increase skill levels
The coaches and mentors can very effectively transfer core skills
Customization of skills in relation to the core activities of the business is retained
Cross training of staff can be achieved
For succession planning
The ability for the organization to identify ‘fast track’ candidates and prepare them for new jobs is enhanced by coaching & mentoring
Coaching & Mentoring can ensure continuity of performance when key staff leave the organization because core skills have been transferred

Learning Objectives

After you complete this Coaching and Mentoring course, you will be able to:
Understand how coaching can be used to develop your team.
Develop the coaching and mentoring skills that help improve individual performance.
Demonstrate the behaviors and practices of an effective coach.
Recognize employees’ strengths and give them the feedback they need to succeed.
Identify employee problems and ways you can help to correct them.


  • Learning Objectives

  • What is coaching
  • What is Mentoring
  • Introducing the G.R.O.W Model
  • Case Study

  • Goals in the context of GROW
  • Identifying appropriate goal areas
  • Setting SMART goals
  • Case Study

  • Getting a picture of where you are
  • Identifying obstacles
  • Exploring the past
  • Case Study

  • Identifying Paths
  • Choosing your finale approach
  • Structuring a plan
  • Case Study

  • Creating the final plan
  • Identifying the first step
  • Getting motivated
  • Case Study

  • What is trust
  • Trust and Coaching
  • Building trust
  • Case Study

  • The feedback Sandwich
  • Providing constructive criticism
  • Encouraging growth and development
  • Case Study

  • Common Obstacles
  • Re-evaluating goals
  • Focusing on progress
  • Case Study

  • How to know when you have achieved success
  • Inform office personnel of Procedure guide
  • Wrapping it all up
  • Case Study

  • The basic differences
  • Blending the two models
  • Adapting the GROW model to mentoring
  • Focusing on the relationship
  • Case Study

  • Course Curriculum

    Module 00:00:00

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    • 90,000.00 10,000.00
    • 180 Days

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