Negotiation Skills
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this training, participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills training will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Who should attend?
This course is for everyone
CURRICULUM
- The Three Phases
- Skills for Successful Negotiating
- Case Study
Establishing Your WATNA and BATNAIdentifying Your WAPIdentifying Your ZOPAPersonal PreparationCase Study Setting the Time and PlaceEstablishing Common GroundCreating a Negotiation FrameworkThe Negotiation ProcessCase Study Getting off on the Right FootWhat to ShareWhat to Keep to YourselfCase Study What to ExpectTechniques to TryHow to Break an ImpasseCase Study Three Ways to See Your OptionsAbout Mutual GainWhat Do I Want?What Do They Want?What Do We Want?Case Study Reaching ConsensusBuilding an AgreementSetting the Terms of the AgreementCase Study Being Prepared for Environmental TacticsDealing with Personal AttacksControlling Your EmotionsDeciding When It’s Time to Walk AwayCase Study Adapting the Process for Smaller NegotiationsNegotiating via TelephoneNegotiating via EmailCase Study Choosing the Negotiating TeamCovering All the BasesDealing with Tough QuestionsCase Study Lessons LearnedCompletion of Action Plans and Evaluations 
