Workplace Violence
Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees.
In order to prevent Workplace Violence, it is essential that everyone is able to identify individuals who may be prone to violence. Our training will help your participants recognize certain behaviors, and lower the risk of escalated situations. This training will help participants identify the warning signs, as well as give them coping and response tools.
Who should attend?
This course is for everybody
CURRICULUM
- How to Identify
- Costs to your business
- Case Study
Abusive Workplace Behaviors
Bullying and Personality Disorders
Narcissism
Case Study
Types of Behavior
Target the Behavior, Not the Person
Implement an Action Plan
Case Study
Understanding Anger and Aggression
Defusing & De-escalating Strategies
Communication Skills
Tactical Options
Case Study
Identifying the Hazard
Assessing the Risk
Controlling the Risk
Evaluating & Review
Case Study
What Is Not Considered Bullying
Steps to take
Case Study
4 Step Process
Addressing all Employees
Code of Ethics
Policy and Procedures
Case Study
Identify a Bully in the Interview Process
Warning Signs
Role Play
Case Study
Advising your Supervisor
Lodging the Complaint
Initial Response
The Investigation
The Findings
Review & Closure
Case Study
Scope
Philosophy
Principles
Intent
Options
Informal Complaint Process
Formal Investigation process
Case Study
Lessons Learned
Completion of Action Plans and Evaluation
