Knowledge Management
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That”s a lot of knowledge!
The Knowledge Management training will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
Who should attend?
This course is for everybody
CURRICULUM
- What is Knowledge
- What is Knowledge Management
- A Brief History
- Applications in the Workplace
- Case Study
Data, Information, and KnowledgeThe Tacit ModeCase Study Understanding EpisodesAcquisitionKnowledgeIntegrationCase Study Paradigms of the PastThe New ParadigmImplications and ApplicationsThe Knowledge Management EndgameCase Study The Nonaka and Takeuchi Model (SECI)Wiig ModelKakabadse ModelBoisot ModelCase Study Why Rationale is NecessaryBuilding a Business CaseFinding Success StoriesThe Commodization/Customization ModelCase Study Components of a Knowledge Management DefinitionCustomizing the ComponentsCase Study Gathering SupportIdentifying Opportunities for Revenue StreamsKey Knowledge Management TechniquesA Map for SuccessThe No-Budget ScenarioCase Study About the Chief Knowledge OfficerKnowledge Management Skill ChecklistThe Knowledge Management ImperativeThe Hype CurveBarriers and Helpers to SuccessCase Study The Knowledge Management Maturity ModelAbsorptive CapacityRustinessProcess Model TypesCase Study Lessons LearnedCompletion of Action Plans and Evaluation 
