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Handling a Difficult Customer

STUDENTS ENROLLED

    Handling a Difficult Customer

    Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a difficult customer? Through our training your participants will learn stress management skills, how to build rapport, and recognizing certain body language.

     

    By utilizing our Handling a Difficult Customer training your participants will see an increase in customer service, productivity, and a decrease in unhappy customers. Your participants will be provided a strong skill set including in-person and over the phone techniques, addressing complaints, and generating return business.

     

    Who should attend?

    This course is for everyone

     

    CURRICULUM

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    • 9,999.00
    • 180 Days

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    Contact

    Lagos Island
    Phone: +2349078576732
    Address: 68 Agungi Ajiran Road, Lekki Penninsula II

    Lagos Mainland
    Phone: +2349078576732
    Address: 1 Adegbeyemi Street, off Allen Avenue, Ikeja Lagos

    Port Harcourt
    Phone: +2348097822508
    Address: 307 Emthel Mall, 1 Chinda Street Oginigba, Opp West African Glass Industry, by Slaughter, Trans Amadi Port Harcourt.

    Abuja
    Phone: +2348097822508
    Address: Suit 108, 1st Floor MKK Plaza, 22 I. T. Igbani Street Beside Vinee Gas Plant, Jabi District Abuja FCT.

    Ibadan
    Phone: +2348097822508
    Suite C7 & C8 Last Floor, Choice Plaza, 90/91 Challenge Road Beside Cran Chemist, Challenge Ibadan Oyo State.

    Accra
    Phone: +233209755435
    25 Jungle Road, East Legon, Accra, Ghana.

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