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Contact Center Training

1 STUDENTS ENROLLED

Contact Center Training

Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.

With our Contact Center Training workshop Participants will gain the knowledge to provide a great customer experience. They will develop skills on how to deal with difficult costumers, build rapport, and great listening skills. All of these skills combined will provide an increase in overall customer satisfaction throughout your organization.

Who should attend?

This course is for everyone

 

CURRICULUM

 

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  • 19,999.00
  • 180 Days

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Contact

Lagos Island
Phone: +2349078576732
Address: 68 Agungi Ajiran Road, Lekki Penninsula II

Lagos Mainland
Phone: +2349078576732
Address: 1 Adegbeyemi Street, off Allen Avenue, Ikeja Lagos

Port Harcourt
Phone: +2348097822508
Address: 307 Emthel Mall, 1 Chinda Street Oginigba, Opp West African Glass Industry, by Slaughter, Trans Amadi Port Harcourt.

Abuja
Phone: +2348097822508
Address: Suit 108, 1st Floor MKK Plaza, 22 I. T. Igbani Street Beside Vinee Gas Plant, Jabi District Abuja FCT.

Ibadan
Phone: +2348097822508
Suite C7 & C8 Last Floor, Choice Plaza, 90/91 Challenge Road Beside Cran Chemist, Challenge Ibadan Oyo State.

Accra
Phone: +233209755435
25 Jungle Road, East Legon, Accra, Ghana.

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