fbpx
Invest in yourself, Get Certified and become Internationally viable. Call or WhatsApp 0814 648 5946 Today.
 

Call Center Training

7 STUDENTS ENROLLED

Call Center Training

This course will make your call center achieve maximum excellence at all levels – for your managers, supervisors and agents. The course focuses on training call center teams to help reach your strategic corporate goals, manage your key metrics and provide coaching to improve performance.

This Call Center course is customized with casework to represent “your typical customer call/contact”.

By the end of this Course, you will be able to:

Project professional credibility, authority and presence
Communicate compellingly and have the intended impact
Build the power needed to get the job done
Maintain key relationships to access information and support
Analyze situations, make decisions and solve problems calmly
Improve the working life of your team
Raise your performance from activity level to leadership

Who Should Take This Course?

Anyone in an Customer Relationship management, administrative, secretarial or support staff role.

Course Reviews

5

5
1 ratings
  • 5 stars1
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. course review

    5

    Great outline , well informative for excellent performance.
    Educative , a sure guided to effective call center performance.

  • 9,999.00
  • 180 Days

NEXT EVENT IN

AdSense

ClariontTech Mobile App

Contact

Lagos Island
Phone: +2349078576732
Address: 68 Agungi Ajiran Road, Lekki Penninsula II

Lagos Mainland
Phone: +2349078576732
Address: 1 Adegbeyemi Street, off Allen Avenue, Ikeja Lagos

Port Harcourt
Phone: +2348097822508
Address: 307 Emthel Mall, 1 Chinda Street Oginigba, Opp West African Glass Industry, by Slaughter, Trans Amadi Port Harcourt.

Abuja
Phone: +2348097822508
Address: Suit 108, 1st Floor MKK Plaza, 22 I. T. Igbani Street Beside Vinee Gas Plant, Jabi District Abuja FCT.

Ibadan
Phone: +2348097822508
Suite C7 & C8 Last Floor, Choice Plaza, 90/91 Challenge Road Beside Cran Chemist, Challenge Ibadan Oyo State.

Accra
Phone: +233209755435
25 Jungle Road, East Legon, Accra, Ghana.

Newsletter

Subscribe to receive news and updates on special promos and discounts.

WhatsApp WhatsApp us
X